So...What do you think??

Our team polished up our prototypes for testing at Fort Gregg Adams, VA. We were on base for 4 days straight, testing and iterating on-site to gauge the effectiveness and interest of our concepts.

Testing Protocol.

To effectively prototype our solutions, we need to create a detailed Testing Protocol for our time on base with the Riggers. We spent weeks specializing our prototypes for usability testing that accomplished the following objectives:

Cardboard Prototype with an area to tap an RFID wristband

RFID Scanning

Is an RFID Wearable the best way for Riggers to track data? Is it the best way to adjust our smart table?

A rigger packing a T-11 Parachute

Rigger Check Signal

What is the best kind of visual signal to effectively communicate a Rigger Check with Inspectors on the pack floor?

Cardboard Prototype that has height adjustment

Smart Table

Is the Smart Table a desirable tool for Riggers?

Dashboard mockup

Dashboard

Is displaying data on a dashboard desirable for Riggers? What statistics would Riggers like to see? Will a dashboard foster healthy competition? Where is the optimal location for the Dashboard?

Computer Vision tracking bad form from a rigger

Computer Vision

How desirable is Computer Vision for Riggers and Inspectors? What is the perceived effectiveness of Computer Vision for Riggers?

cardboard prototype with an embedded tool

Embedded Tools

Are embedded tools desirable for Riggers to use? Will they help their work flow?

Our team quickly realized that it would be a challenge to ship our prototypes down to Fort Gregg-Adams, VA. To address this, we refined our prototypes so they could be easily transported as well as focus specifically on the research objectives we set.

smart table prototype being tested at Fort Gregg Adams, VA

Smart Table. A physical prototype containing lights that coordinate with the dashboard.

This prototype allows Riggers to pack on the table, immersing them in their familiar process while implementing new features to their work flow.

An early dashboard mockup

Dashboard. A digital prototype that displays Rigger Stats and Rigger Check Notifications.

This prototype was developed in Figma and displayed using an Ipad placed on the table. This allowed Riggers to easily access their stats mid-pack as decided with our previous prototype.

Collaborative session with riggers

Computer Vision & Embedded Tools. Interview protocol aimed at determining the desirability of these technologies among Riggers.

Our team created a semi-structured interview guide aimed at teasing out any preconceived notions of the technology as well as determine the desirability of these technologies within their work-flow.

Collaborative Design Session.

Our team tested with 20+ Parachute Riggers and Inspectors over the course of 4 days on base. Each testing session lasted roughly an hour with each participant. We conducted Usability Testing as well as Think Aloud Protocol while the Riggers and Inspectors used our prototypes. After completing the testing, we performed a collaborative design session with

Running a collaborative session with Riggers

This session was very beneficial for our team. We were able to better understand the needs of Riggers and Inspectors within our ecosystem. They pointed out the following pitfalls and improvements to our design:

Hub Mockup

Hub Location

The location of the dashboard on the table could easily get broken, and the statistics don't need to be displayed every pack.  One central location for Riggers to "check-in" and Inspectors to monitor would be a better solution.

Smart Table Prototype at Fort Gregg-Adams, VA

Rigger Check Lights

Having lights flash to call for rigger checks was really liked by inspectors we interviewed. They wanted to see different colors that could maybe signify different states.

Tool Accountability Drawer

Tool Accountability

Riggers & Inspectors both advocated for a tool accountability system that could easily scan for missing tools both at a table and inside of packs.

Fingerprint Scanning

Biometric Scanning

The location of the dashboard on the table could easily get broken, and the statistics don't need to be displayed every pack.  One central location for Riggers to "check-in" and Inspectors to monitor would be a better solution.

CAC Card

CAC Card

Having lights flash to call for rigger checks was really liked by inspectors we interviewed. They wanted to see different colors that could maybe signify different states.

Inspector Performing a Rigger Check

Rigger Check Interaction

Riggers & Inspectors both advocated for a tool accountability system that could easily scan for missing tools both at a table and inside of packs.

Our Solution.

With all of this testing behind us, it's finally time to refine our prototype. We spent the remaining weeks of the semester polishing everything for our Summer Presentation!